Privacy Policy
At Dew Rosa London, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or purchase our jewellery. By using our site, you agree to the terms below.
SECTION 1 – WHAT INFORMATION DO WE COLLECT?
When you shop with us, we collect the personal details you provide, such as:
Name, billing and delivery address
Email address and phone number
Payment information (processed securely by our payment providers)
When you browse our website, we also collect limited technical information automatically, such as your IP address, browser type and device, to help us improve your shopping experience.
If you sign up for our newsletter, we’ll use your email to send you updates, offers, and news — only if you’ve given us permission.
SECTION 2 – CONSENT
How do we get your consent?
When you provide your personal details to place an order, arrange delivery, or request a return, you consent to us collecting and using that information for those purposes only.
If we request your information for marketing, we’ll either ask you directly or provide a clear option to opt out.
How do you withdraw consent?
You can withdraw consent at any time by contacting us at: info@dewrosa.com
Or by writing to us at our correspondence address (available on request).
SECTION 3 – DISCLOSURE
We may disclose your personal data if required by law, or if you breach our Terms & Conditions.
SECTION 4 – WORDPRESS & WOOCOMMERCE
Our shop is powered by WordPress, using the WooCommerce platform.
Your data is stored securely through our website hosting provider and protected by industry-standard security measures (SSL encryption, firewalls, regular updates).
Payments are handled securely by trusted third-party payment gateways (such as Stripe, PayPal, or Klarna). We do not store or have access to your full card details.
SECTION 5 – THIRD-PARTY SERVICES
We only share your information with trusted providers who help us deliver your jewellery — for example, payment processors, shipping companies, and email marketing services.
Please note:
Some third-party providers may be located outside the UK. Your data may then be subject to the laws of the country where they operate.
We recommend reading the privacy policies of any third-party services you use through our store (such as PayPal or Stripe).
SECTION 6 – SECURITY
We take data security seriously. Your information is protected with SSL encryption, secure hosting, and limited access to personal data. While no method of transmission over the internet is 100% secure, we follow best practices to protect your data.
SECTION 7 – COOKIES
We use cookies to make your browsing and shopping experience smoother. These small files help us:
Remember what’s in your basket
Understand which pages you visit
Improve site performance
Examples of cookies we use:
WooCommerce cookies (to keep track of your basket and orders)
Analytics cookies (to understand how our site is used)
Preference cookies (to remember your settings, such as language)
You can manage or disable cookies through your browser settings, though some features of our site may not work without them.
SECTION 8 – AGE OF CONSENT
By using this site, you confirm that you are at least the age of majority in your country, or that you are the age of majority and have given consent for your minor dependents to use this site.
SECTION 9 – YOUR RIGHTS
Under UK GDPR, you have the right to:
Access the personal information we hold about you
Ask us to correct or update inaccurate details
Request deletion of your data (unless we’re legally required to keep it)
Restrict or object to how we process your data
Withdraw consent for marketing at any time
To exercise your rights, please contact us at: info@dewrosa.com